Terms and Conditions

These Terms and Conditions apply to use of the website and entry into giveaways. Each competition may also include its own prize details, entry price, closing date, ticket limits, skill question, instant-win rules, postal entry instructions, and winner selection rules. Eligibility Customers must provide accurate details and must only enter where they are legally allowed to do so. The promoter may refuse, cancel, or void entries that appear fraudulent, duplicated, abusive, incomplete, or in breach of the rules. Entering giveaways Customers can enter using the available entry routes shown on each competition page. Some competitions require a skill question before tickets can be reserved. Tickets are only eligible once the entry has been confirmed according to the checkout or postal entry process. Ticket reservations and checkout Selected tickets may be held for a short reservation period while checkout is completed. If payment is cancelled, fails, expires, or is not completed in time, reserved tickets may be released back into the available ticket pool. Payments and confirmations Payment options depend on the website settings and may include wallet balance, card processors, PayPal, bank transfer, or other enabled gateways. Tickets are normally confirmed only after payment has been successfully completed or a manual payment has been approved. Free postal entry Where postal entry is enabled, customers can use the postal entry route shown on the relevant competition page. Postal entries are reviewed by the admin team before approved entries are added to the eligible draw pool. Instant wins Some competitions may include instant-win prizes linked to specific ticket numbers or rules. Instant-win awards are only valid once the related entry is confirmed and any admin checks have been completed. Winner selection and prizes Winners are selected from eligible confirmed entries after the competition closes, unless the competition rules state otherwise. Winners may be contacted using their account or order details. Prize fulfilment, substitutions, cash alternatives, and delivery arrangements are handled according to the competition details and promoter rules. Refunds, cancellations, and misuse The promoter may cancel or refund orders where required for compliance, payment failure, suspected misuse, technical error, or breach of these terms. Customers must not interfere with the website, abuse ticket reservations, submit false details, or attempt to gain unfair advantage. Support For help with an order, ticket, payment, postal entry, instant win, or draw result, customers should use the contact page or My Account support where available.