Privacy Policy

This Privacy Policy explains how the promoter collects and uses customer information when you register, enter giveaways, make payments, request support, or use the website. Information we may collect Name, email address, phone number, billing or postal details, account details, order records, ticket numbers, postal entry records, support messages, payment references, device information, and website activity needed to operate the service. How information is used Customer information is used to create and manage accounts, process entries and payments, reserve and confirm tickets, review postal entries, contact winners, send order or support messages, prevent misuse, and meet legal, compliance, audit, and dispute-handling obligations. Payments Card, bank, wallet, and crypto payments may be handled by external payment providers. The website stores order status, payment status, provider references, and audit records. Full card details are not stored by the website. Emails and support The promoter may send service emails about registrations, orders, ticket confirmations, support replies, winner notices, refunds, and important account or giveaway updates. Retention and rights Records are kept for as long as needed for running giveaways, customer support, compliance, audit, fraud prevention, and dispute handling. Customers can contact the promoter to ask about access, correction, or deletion of personal information where applicable. Security Reasonable technical and organisational measures are used to protect customer data. No online service can be guaranteed to be completely secure, so customers should keep account login details private.